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Privacy policy


Privacy Policy


Effective Date: 1.2.2014

1. Who are we?
1.1 We are
Templetronics Limited. We own and operate this website. Our contact details are on the website. Please contact us if you have any questions or feedback about this policy.

2. What's the point of this policy?
2.1 This policy tells you how we deal with your "personal data" (i.e. technical term for information about any identified or identifiable living person). Please read on to find out what kinds of personal data we collect, how we use and protect it, to whom we disclose it and how you can access and rectify it.

2.2 Please do not use our website unless you are completely happy with this policy. If you do use our website, we will assume that you do accept it.

3. Might the policy change?
3.1 It may well do and so you should check it whenever you visit our website. We will assume you agree to the revised policy if you use the website after the effective date shown at the top of the policy.

4. What personal or other data do we collect?
4.1 We collect and store the information which you give us via enquiry or other forms on our website - such as your name, email address, phone number and so on - or when communicating with us by email or in some other way.

4.2 We may receive and store certain information automatically when you interact with us. Examples include the internet protocol (IP) address used to connect your computer to the internet, connection information such as browser type and version, your operating system and platform, device-type, a unique reference number linked to the data you enter on our system, login details, the full URL clickstream to, through and from our website (including date and time), cookie number, activity on our website including the pages you visited and searches you made.

5. What about cookies?
5.1 We use cookies. A cookie is a small file of letters and numbers that we put on your computer. Our website's functionality will be limited if you do not accept cookies.

5.2 Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Session cookies are temporary cookies that remain in the cookie file of your browser only until you leave the website. They allow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them, visit: www.allaboutcookies.org.

5.3 Google analytics cookies: We may use Google Analytics. If so, Google will set persistent cookies (up to two years) to recognize and count the number of website visitors to our website as well as providing other information about the visit such as duration, route through the website and which sites the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. Click here for more information about Google Analytics cookies. Click here to opt out of Google Analytics.

5.4 Cookie warning cookie: This cookie takes note of whether you are happy to accept cookies on this website based on your response to the message which appeared when you first visited the website. This persistent cookie will remember your preference for up to [insert] days. By continuing to use our website, having seen our cookie notice, we assume that you consent to use of the cookies outlined above.

6. How do we use your personal data?
6.1 We use your personal data to respond to your enquiry.

6.2 We may use personal data to track anonymised traffic and usage patterns or to prevent or detect fraud or abuses or to help us improve our site. We may use cookies to do this. See above.

6.3 We may use IP addresses to display the general location of website visitors on a pin map. This will not involve revealing the IP address or any personal information of the visitor concerned.

6.4 If you have given permission on our site, we may use your personal data to send you emails / e-zines (or other communications such as mail, phone or SMS) relating to our services which may be of interest to you.

6.5 We may access, remove, alter, store or otherwise use any personal data if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.

7. How do we protect personal data?
7.1 Security is a high priority. We take appropriate precautions to protect personal data.

7.2 Email and other electronic communications are not secure if they have not been encrypted. Your communications may pass through servers in a number of countries before they reach us. So we do not accept responsibility for any unauthorised access to or loss of personal data that stems from a cause beyond our control. Nor can we be held responsible for the actions or omissions of other users or third parties who may misuse your personal data which they collect from the website.

8. To whom do we disclose personal data?
8.1 We may allow access to your personal data by third parties who supply us with a service. Examples include website hosts and businesses which assist us in monitoring our website.

8.2 We do not provide your personal data to third parties for marketing purposes.

8.3 We may disclose personal data so far as reasonably necessary if we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed or if we are required to do so by law or appropriate authority.

9. How can you access and rectify personal data?
9.1 You can access and rectify your personal data by contacting us by the means shown on our website. We may charge an administration fee in line with data protection laws.

9.2 You can also request deletion of your personal data by following the "request for information deletion" instructions in the automated reply email which is generated by our enquiry form.

9.3 For information about your rights under UK data protection laws, see the website of the UK Information Commissioner.

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If you have any questions or concerns about the privacy policy of this company, please email us at privacy[at]templetronics.com

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